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Do you need a log file to help me with my problem? (2)

Yes. Always provide as much information as you can if you are asking for help/reporting a problem. That includes what version of OctoPrint (and OctoPi) you are running on what kind of hardware against what printer model…

About the FAQ category (1)
What is the difference between OctoPrint and OctoPi? Are they the same thing? (1)
I want to access my OctoPrint installation from the internet, how do I do that? (1)
OctoPrint tells me that my printer's firmware lacks mandatory safety features, what does this mean? ( 2 ) (38)
Using a FlashAir card with OctoPrint (3)
I'm running 1.3.6, I get an update error when trying to update to 1.3.9+! (1)
OctoPrint randomly loses connection to the printer with a "SerialException" (7)
I can't install/uninstall a plugin, I get something about an "unexpected keyword argument 'async'" (1)
WiFi setup and troubleshooting (12)
I'm running 1.2.7, I tried to update to a newer version via the software update plugin but I'm still on 1.2.7 after restart! (1)
I'm running 1.2.16, I tried to update to a newer version via the software update plugin but I get an error! (1)
"Upload to SD" takes too long! (1)
Installing a plugin shows me "Unknown" in the popup / I can't uninstall plugins through the plugin manager (OctoPrint up to 1.3.8, OctoPi 0.15.0 or pip 10.x) (1)
OctoPrint 1.3.7/1.3.8 is stuck in "Pausing" or "Cancelling" (1)
How to get OctoPrint to see your SD card files with Sailfish firmware (1)
Why doesn't OctoPrint allow me to create folders on my printer's SD card? (1)
Why does OctoPrint display files on the printer's SD so weirdly? (1)
How can I switch the branch of the OctoPrint installation on my OctoPi image? (1)
How to get the printer's response to a command via the API/in a plugin/a feedback control? (1)
How do I backup my OctoPrint settings on OctoPi? (3)
I can't reach my OctoPi under octopi.local (2)
Where can I find OctoPrint's and OctoPi's log files? (1)
I can't install any plugins from the repository, it is unreachable (7)
How can I update the OctoPrint installation on my OctoPi image? (4)
Finding the Pi's IP Address (15)
How can I revert to an older version of the OctoPrint installation on my OctoPi image? (1)
How can I change mjpg-streamer parameters on OctoPi? (1)
I forgot my OctoPrint password, how can I reset it? (1)
Printer specific: Original Prusa (1)